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GroundWork Support provides help when using and administering GroundWork Monitor. You can quickly find documentation for all GroundWork features, troubleshooting tips, how-to articles, and other resources.
Is GroundWork Monitor affected by CVE-2021-44228? GroundWork routinely scans released and supported versions for critical vulnerabilities.
For example, on Friday, December 10th, 2021 we scanned GroundWork Monitor Enterprise Edition (EE) versions 8.2.0 and 8.2.1 for the Log4Shell CVE-2021-44228 zero-day vulnerability. On Monday, December 13th, 2021 we also scanned versions 7.2.1, 8.1.3, 8.2.0 and 8.2.1 using updated signatures that came out over the weekend. Our engineers also hand-reviewed the systems to see if any known exploitable configurations exist. The results indicate that GroundWork Monitor (EE) 7.2.1 is not vulnerable. While there is a vulnerable version of log4j 2.11.1 in a few containers in version 8.x, there is no opportunity to exploit it remotely. So no action is needed to secure any supported GroundWork Monitor system for this vulnerability.
Recent news reports of widespread infiltration of IT systems and the possibility of exfiltration of data are very concerning, and always brings up the questions:
In case you haven’t already seen a description, “Sunburst” is malicious code which attaches itself to legitimate libraries, installs itself as a service, then reaches out to command-and-control remote network infrastructure to prepare a second stage of attack: to move throughout the environment and compromise or exfiltrate data. Pretty nasty stuff, and we should all be concerned.
Thank you to our customers for making 2016 another great year. As our holiday gift to you, GroundWork Monitor 7.1.1 is now available for download. We’ll be kicking off 2017 with an in-depth webinar to introduce its features and enhancements. Plus, check out two nifty tech tips on how to personalize your GroundWork login screen and how to set up trend graphs.
As 2016 winds down, we want to take a moment to give you a useful tech tip that shows you how to create service groups automatically.
This month, we have a tech tip that will show you how to perform SNMP traps with GroundWork. We’re also gearing up for GroundWork Monitor 7.1.1 release. There’s still time to register for our 7.1.1 demonstration on Thursday, October 27th, to learn more about its features. And if you’re looking to improve your monitoring expertise, there’s still one more Sys Admin Training this year.
It’s hard to believe August—and summer—is coming to an end. It’s time to start gearing up for fall, which tends to be a busier time of year for most of us. With that in mind, maybe it’s time to take advantage of GroundWork’s training opportunities to enhance your skill set and get the most out of GroundWork Monitor. This month, we also have a write up about our recent webinar on root cause analysis.
We’re back with another edition of our monthly newsletter for customers, partners, and anyone interested in GroundWork’s monitoring technologies. May has been a busy month for us following up interest in our monitoring solution after OpenStack Summit. We learned a lot, and we’re preparing some new treats for our customers who use OpenStack and need to improve their monitoring. Look for updates this summer! We also wanted to let you know what events we will be at this summer (is it almost June already?), and to talk a little bit about the kinds of monitoring technology we are integrating.
Welcome to the April Groundbreaker, GroundWork’s monthly newsletter for customer, partners, and anyone interested in GroundWork’s monitoring technologies. This month, we are coming to you direct from Austin, Texas, where the OpenStack Summit is in full swing!
Welcome back to another issue of the GroundBreaker, GroundWork’s newsletter for customers and partners. This month, we’re rolling out the next version of GroundWork, 7.1! In our tech tip section, we are looking at you. Specifically at how, with the help a short shell script, you can look like a genius. We’re also looking forward to OpenStack Summit this April in Austin, and Red Hat Summit this June in San Francisco. We hope you can join us!